FAQ

We provide detailed product descriptions and recommendations on our website. If you are unsure, consult a dermatologist for personalized advice.

Yes, we display all the details of the ingredients on the packaging of each product for reference.

Yes, our products are tested by dermatologists.

Currently, we do not provide samples or trial sizes.

All Musk Care products are made in Turkey.

You can order our products through our website or from our business partners.

Musk Care products are available in major hypermarkets and pharmacies in Qatar.

No, but you can purchase our products directly through our website or from our business partners.

You can order from our website online or from the online stores of our commercial partners in Qatar.

Yes, we provide delivery service throughout Qatar and our products are available on all major delivery apps.

• Inside Doha and its suburbs: 10 Qatari Riyals; delivery is free for orders over 100 Qatari Riyals.

• Outside the suburbs of Doha: 20 Qatari Riyals minimum for orders over 100 Qatari Riyals; delivery is free for orders over 200 Qatari Riyals. Our products are available on all delivery apps.

• Inside Doha: There is no minimum order, but delivery is free for orders over 100 Qatari Riyals.

• Outside Doha: The minimum order is 100 Qatari Riyals

Yes, delivery is free for orders over 100 Qatari Riyals within Doha and over 200 Qatari Riyals outside Doha.

Yes, we accept cash on delivery.

Delivery usually takes 24 hours for all areas of Qatar.

Currently, we provide delivery within 24 hours in Doha.

"Online order tracking service is currently unavailable; you can contact customer service at +97430110703 or via email at info@miskcare.com for updates."

Customers can request a refund if the order is still being processed and has not left the fulfillment center. If the delivery driver is on the way, the delivery fee will be deducted from the refunded amount. After delivery, returns are only accepted if the product is in excellent condition, unused, and in its original packaging. The refund will be issued to the original payment method, and we recommend that customers contact support for assistance.

Please contact customer service at the number +97430701103 or via email at info@miskcare.com

Products must be unopened and in good condition to be eligible for return or exchange.

Refunds are processed within 24 hours.

Please contact customer service via email at info@miskcare.com or call the number +97430110703

Follow our pages on social media and visit our website to stay updated on the latest offers and exclusive deals.

Customer support is available from 9 AM to 5 PM via phone or WhatsApp at +97430110703 or via email at info@miskcare.com.

It is recommended to store the products at room temperature and away from direct sunlight.

Please review the instructions on the product packaging.

Stop using the product immediately and consult a dermatologist.

If you do not receive an order confirmation message, please contact customer service by phone or via WhatsApp at the number +974030110703, or by email at info@miskcare.com.

To change the delivery address after placing the order, please contact customer service at +974030110703 or via email at info@miskcare.com.

If you encounter any technical issues, please contact technical support via phone or WhatsApp at the number +97430110703, or via email at info@miskcare.com during the hours of 9 AM to 5 PM.

For any additional inquiries, please contact customer service from 9 AM to 5 PM via phone or WhatsApp at +974030110703, or via email at info@miskcare.com.

"Musk of purity" is a name given to high-purity natural black musk, where it was reported that the Prophet Muhammad (peace be upon him) advised a woman to use a piece of cotton with musk for purification. It was later established that the properties of musk of purity are antifungal.

"Black musk of purity is used in the treatment of hair and nails and in combating diseases that affect these areas, and it prevents inflammation and itching caused by bacteria."